I haven’t attempted this, but it seems straightforward enough. (I was a bit surprised that they didn’t recommend a resource on or .) That link describes a few different ways to install WordPress, and presumably Anveeth was referring to “Method #3” which says how to download WordPress and then upload it with an FTP program. (If you have Bluehost do the installation, be sure to see the security note below!) Install WordPress manuallyĪnveeth also noted that I could choose to install WordPress manually, and sent me this link. Anveeth then emailed me the login information for the WordPress admin panel. We first had a brief discussion about where to install it and whether to overwrite the existing files, and Anveeth accommodated my specifications on this, which I appreciate. The issue will be fixed soon.” Temporary workarounds: two options Have Bluehost do the installationĪnveeth offered to install WordPress for me manually, which I agreed to. I asked about an ETA for fixing it, and Anveeth advised, “Unfortunately, there is no ETA regarding the WordPress Installation issue fix. It’s a known issue and our server engineers are working hard on the resolution. There is some issue going on with the WordPress Installation using the WordPress tools option.
After checking that there was no problem with my account, their representative Anveeth advised me that the problem is on their end:
Failed to extract the package files.” Bluehost: “It’s a known issue”Īfter some brief and unfruitful Googling, I contacted Bluehost through online chat. Unfortunately, this time I got the error message seen above: “Installation Failed – Something went wrong. I had previously used this method to install WordPress on a different website (this one, as it happens) with no problem. Last week I tried installing WordPress on one of my websites using Bluehost’s installer from the cPanel, which bounces over to.
The error message I got when I tried installing WordPress using Bluehost’s recommended installation method Introduction
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